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Share of employers reporting employee-customer collusion in friendly fraud cases.

30
Jun

¼ of Merchants Report Friendly Fraud Is Sometimes an Inside Job

Ronen Shnidman / June 30, 2026
0

Nearly a quarter of merchants (23%) report issues with employees encouraging customers to file friendly fraud chargebacks, according to a regular Chargebacks911 survey of 250 merchants. The chargeback management solution suggests that the true number is even higher, as only 38% of merchants surveyed actually monitor for this threat. Included within this category are cases […]

28
Jun

Darwinium CEO: What Happens When 95% of Your Traffic is Fraud?

Ronen Shnidman / June 28, 2026
0

Alisdair Faulkner is the co-founder and CEO of Darwinium, a comprehensive agentic security and fraud prevention platform to protect against online fraud and abuse. Before founding Darwinium, Alisdair co-founded and served as Chief Product Officer for ThreatMetrix, a digital identity and fraud prevention platform that was eventually sold to LexisNexis Risk Solutions for $830 million […]

21
Jun

AI

Managing AI Employees: Lessons for Fraud Leaders

Maya Fudim / June 21, 2026
0

In an era where payments fraud rings move faster than traditional detection systems can adapt, scaling analytical capabilities with AI is quickly becoming a baseline requirement for survival. Across fintech, e-commerce, and banking, leaders are experimenting with AI agents that can accelerate investigations, analyze data, and even help build fraud detection models. These AI employees […]

Suspicious Activity Report (SAR) for cash

14
Jun

Top 5 Things Law Enforcement Wants in SAR Reports

Urriolagoitia Miner / June 14, 2026
0

One might never read about a Suspicious Activity Report (SAR) in the news. Instead, you might hear about a successful insurance businessman who turned out to be mis-reporting his company’s financials while funneling money through shell corporations to fund his lifestyle. Reading about Chinese money laundering networks moving Mexican cartel money, you might wonder, along […]

12
Jun

chargebacks

Dispute Investigator Life: Issuer Judgement Calls vs. Network Rules

Haykanush Shahbazyan / June 12, 2026
0

Winning the chargeback that no one believed was possible is the biggest success a dispute investigator can achieve. Knowing chargeback rules doesn’t make someone a dispute investigator. If it did, issuer-side training would take a week, and analysts could keep a cheat sheet open on their desk for every “interesting” case in the queue. The reality […]

07
Jun

Billing Identity Theft: When Healthcare Providers Become Victims

Randall Casciello / June 7, 2026
0

Healthcare fraud is usually focused on how the providers perpetrate the theft and less on how they are also victims – of billing identity theft. A less talked about crime, billing identity theft is when service provider credentials are used as a means for crooks to perpetrate their crimes against healthcare payers. Fraudsters hijack a […]

05
Jun

Airline Chargebacks Likely to Remain Elevated This Summer Travel Season

Ronen Shnidman / June 5, 2026
0

The 2026 summer time vacation season opened with a bang with the collapse of Spirit Airlines on May 2, leaving tens of thousands of U.S. travelers stranded and the threat of a long tail of airline chargebacks by consumers hanging over the travel payments ecosystem. However, Spirit Airlines was just the largest of a number […]

31
May

Agentic Commerce Disputes: A Fraud Window Left Open

Ben Herut / May 31, 2026
0

The credit card networks just opened the door to agentic commerce and agentic commerce disputes; they left the fraud window open, too. This is because when an AI agent buys on your behalf, you keep your chargeback rights. However, the dispute system doesn’t know what to do with that yet. In March 2026, Mastercard and […]

26
May

Agentic Trust: When AI Agents Shop, How Do We Know It’s Legit

Maya Fudim / May 26, 2026
0

The concept of agentic trust arises in fraud detection when humans are no longer the only actors. In other words, how do you distinguish between good automation and bad automation? Recently, I spoke with a friend and colleague who helped build an agentic AI fraud defense layer for a large gaming platform. The idea was ambitious: […]

Authorized push payment fraud (APP fraud)

17
May

APP Fraud and the New Dispute System You Can’t Ignore

Ben Herut / May 17, 2026
0

Most chargeback conversations stay inside one lane: card networks, issuer rules, merchant liability and dispute rates. But since October 2024, there’s been a second dispute system operating in the UK, built from scratch, running outside the card networks entirely, and already generating the same incentive problems the credit card chargeback world has spent decades wrestling […]

¼ of Merchants Report Friendly Fraud Is Sometimes an Inside Job

Darwinium CEO: What Happens When 95% of Your Traffic is Fraud?

Managing AI Employees: Lessons for Fraud Leaders

Top 5 Things Law Enforcement Wants in SAR Reports

Dispute Investigator Life: Issuer Judgement Calls vs. Network Rules

Billing Identity Theft: When Healthcare Providers Become Victims

Airline Chargebacks Likely to Remain Elevated This Summer Travel Season

Agentic Commerce Disputes: A Fraud Window Left Open

Agentic Trust: When AI Agents Shop, How Do We Know It’s Legit

APP Fraud and the New Dispute System You Can’t Ignore

How to Speak Dark Web: Illicit.

Revolut Accidentally Shares Customer Data with.

Multi-Merchant CE 3.0: The End of.

Compliance Debt And The Most Expensive.

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