September 12, 2026
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Revolut Accidentally Shares Customer Data with Fraudsters

Revolut informed customers on Friday, September 11 of a data security violation caused by employees handing a subset of clients personal identifying information (PII) and financial records to a third-party using a fake government email address. The request for information document appeared genuine and the fake government email address passed typical authenticity checks for emails […]

Multi-merchant CE 3.0

Multi-Merchant CE 3.0: The End of the Data-Poor Merchant’s Excuse

For two years, Visa’s Compelling Evidence 3.0 (CE 3.0) rewarded merchants who already had a paper trail. If you could show two undisputed transactions from the same customer, between 120 and 365 days apart , matching on identifiers like IP address or device ID, you could push liability for a fraud dispute back onto the […]

Compliance debt

Compliance Debt And The Most Expensive Words in Fintech

I have spent much of my career in financial crime, compliance and investigations at fast-growing businesses. This has taught me a thing or two about what I’d like to call compliance debt and a “we’ll fix it later” attitude to compliance issues.  Years of investigations have taught me: people rarely wake up one morning and […]

ChargebackX 2026

ChargebackX 2026 to Run November 9-10 with Berlin and New York Events

ChargebackX, the self-proclaimed first conference dedicated to chargebacks and dispute management, will hold its second edition November 9-10 this year. This year’s ChargebackX 2026 will run as a two-day virtual program open to remote attendees, with in-person evening networking sessions added in New York and Berlin. The conference is organized by Justt, the AI-native chargeback […]

Gray zone fraud

Inside Gray Zone Fraud, AKA ‘Its Not Fraud, Just Coding’

Gray zone fraud is one of the trickiest and most costly, and also most undetected healthcare fraud schemes in the industry.  These unsavory billing practices are so gray that they are not always flagged as fraudulent. The Centers for Medicare and Medicaid Services (CMS), in fact, even after recognizing $28.8 billion in Medicare FFS improper […]

Chargeback AI

Issuer-Side Chargeback AI: The Other Half of the Chargeback Arms Race

Visa announced six new dispute resolution tools on April 1, and three of them were not built for merchants at all. Dispute Intelligence, a predictive AI model for case review, is generally available now. Dispute Doc Analyzer, which summarizes merchant evidence into structured data for analysts, rolls out to issuers this month. Dispute Case Manager, […]

APP Scams

Instant Payments, Instant Losses: A Data Science Approach for the Era of APP Scams

For years, banks fought fraud by answering a main question: Is the person initiating this payment really who they claim to be? The industry’s largest investments in fraud prevention, from device fingerprinting and behavioral biometrics to multi-factor authentication and machine learning, were all designed to improve the confidence of that prediction. Authorized Push Payment (APP) scams […]

BioCatch

BioCatch acquired by Visa for $2.4B

Visa announced yesterday that it had reached a definitive agreement to acquire the behavioral biometrics anti-fraud solution provider BioCatch in an all-cash deal for $2.4 billion. The transaction is expected to close by the end of Visa’s second fiscal quarter in 2027. BioCatch’s acquisition by Visa is expected to help the latter’s clients better protect […]

cocaine smuggling bananas

Evil Bananas: How Organized Crime Feeds Europe’s Drug Habit via Cocaine Smuggling

Ecuador: Squeezed into Fruit-based Cocaine Smuggling Fruit, especially bananas, is notoriously perishable. They require refrigeration for the long journey from the ports of Ecuador, Peru, or Colombia to destinations in Europe or the Americas. It turns out that cocaine smuggling also does well in refrigerated containers. In 2025, for example, authorities at Portsmouth harbour in […]

Human job roles

When AI Detects Fraud, What Human Job Roles Will Be Left?

What Will Fraud Professionals Do in an AI-Driven World  My teenage daughter has always been interested in my work. Over the years, she has heard stories about fraud attacks and the constant race between fraudsters who look for new ways to exploit systems and the teams trying to stop them. Recently, she asked me a […]