June 6, 2026
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Agentic commerce disputes

Agentic Commerce Disputes: A Fraud Window Left Open

The credit card networks just opened the door to agentic commerce and agentic commerce disputes; they left the fraud window open, too. This is because when an AI agent buys on your behalf, you keep your chargeback rights. However, the dispute system doesn’t know what to do with that yet. In March 2026, Mastercard and […]

Agentic trust

Agentic Trust: When AI Agents Shop, How Do We Know It’s Legit

The concept of agentic trust arises in fraud detection when humans are no longer the only actors. In other words, how do you distinguish between good automation and bad automation? Recently, I spoke with a friend and colleague who helped build an agentic AI fraud defense layer for a large gaming platform. The idea was ambitious: […]

Authorized push payment fraud (APP fraud)

APP Fraud and the New Dispute System You Can’t Ignore

Most chargeback conversations stay inside one lane: card networks, issuer rules, merchant liability and dispute rates. But since October 2024, there’s been a second dispute system operating in the UK, built from scratch, running outside the card networks entirely, and already generating the same incentive problems the credit card chargeback world has spent decades wrestling […]

Digital identity verification

Digital Identity Verification Market to Exceed $29B by 2030

Digital identity verification as a market is expected to exceed $29 billion by 2030, growing 55% from $19 billion in 2026, according to a study by global tech strategy consultancy Juniper Research. A whitepaper released last week by Juniper Research dubbed digital identity verification as one of the fastest-evolving areas of fraud prevention. The report […]

Orca Fraud CEO Thalia Pillay

Orca Fraud: Fighting Fraud Differently in Emerging Markets

Thalia Pillay is the CEO and co-founder of Orca Fraud, an anti-fraud startup from South Africa that raised a $2.35 million seed round in March this year and has been making some waves. Before entering the world of payments and fraud prevention, Thalia studied robotics engineering at the University of Cape Town, where she met […]

DME Fraud Zombies

DME Fraud: The Undead Zombie of Healthcare Fraud

Durable Medical Equipment (DME) consists of things like knee braces, back braces, glucose monitors, wheelchairs, and any other medical equipment prescribed for a patient.  For providers, prescribing and distributing DME is not a one-time transaction, they are healthpayer billing streams. Unlike other healthcare services provided, such as fee-for-service, DME offers providers high reimbursement rates, repeatable […]

Google Play

Google Play Shifts App Chargebacks Burden to Developers

Google Play is changing how it handles chargebacks, switching to a model of splitting the costs with developers instead of absorbing the fees entirely. The change was first reported by technology news site Piunika Web, based upon an official support page for the app store announcing the update. De facto, developers’ responsibility for app chargebacks […]

Spirit Airlines chargebacks

Update: Travel Chargebacks Surge, As Spirit Airlines Collapses

Spirit Airlines’ collapse last weekend led to approximately 1,000% week-over-week increase in disputes on transactions connected to the airline in the first 72 hours following its end of operations, according to issuer chargeback management solution provider Quavo. Quavo Predicts 60-90 Day Chargeback Surge Quavo claimed “unmatched” visibility into the chargeback impact of Spirit Airlines’ demise […]

human trafficking

Tackling Human Trafficking: Lessons from Case Studies

Human trafficking is the act of taking a person across a border against their will, usually to exploit them for labor. The term applies both to when people are trafficked from city to city inside a country and when they are brought across international borders. Human smuggling, on the other hand, is voluntary on the […]