May 10, 2026
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Jordan Shamir Expert Interview

Countering Refund Abuse and the Future of Customer Experience

Jordan Shamir is the CEO and co-founder of Yofi, a refund abuse prevention solution recently acquired by the anti-fraud vendor No Fraud. Before establishing Yofi, Shamir acquired nearly half a decade in Product Management experience working for IBM. In this Fraudbeat interview, we ask Jordan what motivated him to found Yofi and accept the acquisition […]

Refund fraud scheme

Refund Fraud Has a New Co-Pilot

It was expected that professional fraudsters would jump on GenAI and experiment with the ways it can help them commit more fraud, more successfully, and more quickly. What is more surprising is how fast regular shoppers have started using the technology to commit refund fraud.  Researching and interviewing for the book The Fraud Fighter’s AI […]