September 11, 2026
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Compliance debt

Compliance Debt And The Most Expensive Words in Fintech

I have spent much of my career in financial crime, compliance and investigations at fast-growing businesses. This has taught me a thing or two about what I’d like to call compliance debt and a “we’ll fix it later” attitude to compliance issues.  Years of investigations have taught me: people rarely wake up one morning and […]

Ballerine API

Ballerine Launches New Scam & Fraud Detection API

Ballerine, a merchant risk and compliance platform for acquirers and payment service providers (PSPs), introduced to market its new agentic detection solution, the Scam & Fraud Detection API, that identifies high-risk merchants and fraud networks in less than 60 seconds before transactions occur. Historically, it has usually taken acquirers anywhere from days to weeks to […]

Arbitration

The Arbitration Illusion

We will address in this column why most merchants misunderstand what “fighting” a dispute actually means and when escalating to arbitration truly makes economic sense The key is that chargebacks are not resolved based on truth. They are resolved based on incentives. For years, merchants have treated disputes like courtroom battles. Present the facts. Provide […]