chargebacks Archives

08
May

chargebacks

Google Play Shifts App Chargebacks Burden to Developers

Ronen Shnidman / May 8, 2026
0

Google Play is changing how it handles chargebacks, switching to a model of splitting the costs with developers instead of absorbing the fees entirely. The change was first reported by technology news site Piunika Web, based upon an official support page for the app store announcing the update. De facto, developers’ responsibility for app chargebacks […]

06
May

Update: Travel Chargeback Surge, As Spirit Airlines Collapses

Ronen Shnidman / May 6, 2026
0

Spirit Airlines’ collapse last weekend led to approximately 1,000% week-over-week increase in disputes on transactions connected to the airline in the first 72 hours following its end of operations, according to issuer chargeback management solution provider Quavo. Quavo Predicts 60-90 Day Chargeback Surge Quavo claimed “unmatched” visibility into the chargeback impact of Spirit Airlines’ demise […]

14
Apr

How Data Science Is Rewriting Chargeback Strategy

Maya Fudim / April 14, 2026
0

A few years ago, improving chargeback performance meant adding more reviews and more people to the team and having a clear chargeback strategy was unheard of. Today, technology and modern solutions make chargeback management easier and importantly, more effective. Merchants reduce manual effort while improving dispute outcomes at the same time. The complexity hasn’t disappeared, […]

13
Apr

VAMP: Redefining What ‘Good’ Means for Payments Operations

Amber McGirr / April 13, 2026
0

If you run an e-commerce business, you’ve likely heard of Visa’s Acquirer Monitoring Program, known as VAMP. Most explanations talk about how VAMP works. Fraud (TC40) and disputes (TC15) are now combined into one ratio. The rules are stricter, and acquirers must ensure everyone follows them. All of this is accurate, but the main point […]

31
Mar

Travel Chargebacks and the Iran Conflict: Who Is At Fault?

Ben Herut / March 31, 2026
0

The conflict between the US, Israel, and Iran has so far caused more than 60,000 flight cancellations since late February, affecting an estimated 6 million passengers and opening the door to a wave of travel chargebacks. At seven major regional airports including Dubai, Doha, and Abu Dhabi, cancellations exceeded 21,300 flights. Airlines, travel platforms, and […]

16
Mar

Why Fraud Teams Should Care More About Authorizations Than Disputes

Amber McGirr / March 16, 2026
0

Fraud teams obsess over disputes. Network monitoring thresholds. Chargeback win rates. Prevention alert integrations. Ratio management. All are important. But if disputes are your primary performance lens, you are optimizing against a lagging signal. Authorization is what sets the trajectory for a merchant’s processing portfolio. By the time a chargeback arrives, the authorization decision is […]

04
Mar

The Arbitration Illusion

Ben Herut / March 4, 2026
0

We will address in this column why most merchants misunderstand what “fighting” a dispute actually means and when escalating to arbitration truly makes economic sense The key is that chargebacks are not resolved based on truth. They are resolved based on incentives. For years, merchants have treated disputes like courtroom battles. Present the facts. Provide […]

03
Feb

Agentic Commerce Will Force Merchants to Rethink Chargeback Evidence

Ben Herut / February 3, 2026
0

AI agents are starting to buy things, not just recommend them in what will become the era of agentic commerce. However, that shift won’t eliminate chargebacks. It will change what they look like, why they happen, and what merchants need to prove when a dispute shows up. The chargeback system is built around a simple […]

Global Payments and Chargeback Help merger

23
Jan

Global Payments Acquires ChargebackHelp to Provide Greater Value-Added Services

Ronen Shnidman / January 23, 2026
0

The payment processor and Fortune 500 company Global Payments publicly announced its merger with chargeback management solution ChargebackHelp earlier this month after acquiring the company in May 2025 for an undisclosed sum. This week, Fraudbeat spoke with Rick Lynch, a ChargebackHelp senior executive and now Head of Fraud, Risk & Disputes at Global Payments, to discuss […]

30
May

chargebacks

Sift Acquires Chargeback.com, Terms Undisclosed

Ronen Shnidman / May 30, 2021
2

Sift announced that it was acquiring Chargeback.com this past week, the second recent buyout of a chargeback mitigation company. Earlier this month, Chargehound announced its acquisition by PayPal. The terms for both acquisitions were not made public. The acquisitions show the chargeback mitigation space is heating up as booming eCommerce means heavy growth in card-not-present […]

Google Play Shifts App Chargebacks Burden to Developers

Update: Travel Chargeback Surge, As Spirit Airlines Collapses

How Data Science Is Rewriting Chargeback Strategy

VAMP: Redefining What ‘Good’ Means for Payments Operations

Travel Chargebacks and the Iran Conflict: Who Is At Fault?

Why Fraud Teams Should Care More About Authorizations Than Disputes

The Arbitration Illusion

Agentic Commerce Will Force Merchants to Rethink Chargeback Evidence

Global Payments Acquires ChargebackHelp to Provide Greater Value-Added Services

Sift Acquires Chargeback.com, Terms Undisclosed

Google Play Shifts App Chargebacks Burden.

Update: Travel Chargeback Surge, As Spirit.

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