ABOUT BEN HERUT

Ben Herut is the VP of Payments Risk & Analytics at Chargeflow after spendning over a decade working in fraud prevention, risk analytics, and payments across global fintech companies. His background includes leadership roles at iLegends, Justt, Payoneer, N26, and other payment and risk organizations. Ben is a frequent speaker at industry events and is also active in the Merchant Risk Council community, serving on its committees and mentorship programs. His work centers on helping merchants understand the real drivers behind disputes and building data driven strategies to reduce loss without adding friction.

Iran travel chargebacks

#Regular Columns

Travel Chargebacks and the Iran Conflict: Who Is At Fault?

The conflict between the US, Israel, and Iran has so far caused more than 60,000 flight cancellations since late February,

Ben Herut / March 31, 2026
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Arbitration

#Regular Columns

The Arbitration Illusion

We will address in this column why most merchants misunderstand what “fighting” a dispute actually means and when escalating to

Ben Herut / March 4, 2026
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Agentic commerce

#Regular Columns

Agentic Commerce Will Force Merchants to Rethink Chargeback Evidence

AI agents are starting to buy things, not just recommend them in what will become the era of agentic commerce.

Ben Herut / February 3, 2026
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Customers can submit chargebacks with ease.

#Regular Columns

The Real Drivers Behind Today’s Chargeback Surge

The biggest mistake a fraud leader can make today is assuming that rising chargebacks are a fraud problem.

Ben Herut / January 10, 2026
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